Contact Us
Using the Monitor Suite Directory will help direct your questions to the appropriate person, and will provide a quicker response. Click on the destination titles to view question guidance.
Monitor Suite Support
877 347 6360 : Option 1
west.monitorcustomersupport@thomsonreuters.com
Technical Support
Option 1
Issues with Application
Reports or PDF Not Rendering
Feature Links Not Working
Missing Data
Password Reset
Administrative Rights
Research Support
Option 2
Navigation Tips
Content Questions
Functionality Assistance
General/Other
Option 3
Billing Questions
877 347 6360 : Option 4
west.customer.service@thomson.com
Questions About Charges
Change of Address